Solihull Connect Local

Coronavirus

Following Government advice to reduce the risk of coronavirus (COVID-19) all Solihull Connect walk in centres are closed until further notice.

If you need to contact customer services you can:

• access our online services 24/7
• use our LiveChat service
• call our Contact Centre
  • you can access a number of essential services by telephone
• email connectcc@solihull.gov.uk

We have four Solihull Connect Local self-service hubs.

At Solihull Connect Local you can use free to access PCs to connect with Solihull Councils online services. If you need a little help a free telephone enables you to speak directly to one of our Customer Service Advisors. The same applies if you would like to access any of the services of the Council’s partner organisations, including Solihull Community Housing.

If you’re not confident using a PC library staff are on hand to help guide you online. Library staff can also accept paper applications, i.e. Blue Badges, however staff cannot advise you on individual council services.

There are no cash facilities at our Solihull Connect Local hubs but you can pay online or call our telephone payment line on 0300 456 0502.

Where to find us