Open data - our policies and procedures

Current written protocols, policies and procedures for delivering our services and responsibilities.

Codes of practice, procedural standing orders, internal guidance about division of responsibility between committees and delegated authority

• The Constitution of the Council

Policies and procedures for handling information requests

• Data Protection Act (Access to Records)
• Freedom of Information

Pay and reward of staff

• Pay Policy Statement

Vacancies

• Current vacancies

Equality and diversity

• The Public Sector Equality Duty: Fairness, Inclusion and Equality - About Out Employees

Council’s health and safety policy

• Health and Safety Enforcement Policy

Standards for providing services to Council’s customers

• Solihull Connect

Complaints procedure

• Complaints about Council Services
• Complaints about Schools
• Complaints about Children's Services
• Complaints about Adult Social Care
• Complaints about Councillors

Complaints covering requests for information

• Access to information – complaints and appeals procedure

Information governance policies

• Records Retention
• Data Protection
• Information Sharing

For copies of information governance policies, please contact infogov@solihull.gov.uk

Statutory charging regimes

• Fees for Planning Permission and Building Regulations Approval
• Pest control