Contact Centre phone lines
On Wednesday 16 July 2025, Contact Centre phone lines will open at 10:00am as opposed to 9:00am
From the section: Adult social care commissioning
Our care fee rates and how to pay an invoice.
Care type | 2025/26 Standard Solihull Council rate |
---|---|
Care at home | £24.96 per hour |
Care at home low density areas (specific postcodes only) | £25.96 per hour |
Care at home sitting service | £23.48 per hour |
Older adult residential care | £773.36 per week |
Older adult residential care home (Dementia) | £878.64 per week |
Older adult nursing care home* | £859.46 per week |
Older adult nursing care home (Dementia)* | £955.57 per week |
Direct payment PA Rate | £17.80 per hour |
On Tuesday 4 March 2025 the Government announced that the standard weekly rate per person eligible for FNC for 2025 to 2026 will be £254.06 from Tuesday 1 April 2025.
Our weekly hours invoice template sets out the information we require to enable us to make payments for home care. The template is available for your use to submit your payment requests to us or as a guide for the information required in your invoices.
Payment of care home placements with and without nursing will be made via scheduled payments. Providers are not required to submit an invoice for payment.
Where there is a variation in the care provided, please notify us by submitting a variation form.
Tell us about a variation to care
Where a permanent change to the care provided is required, this will only be agreed following a review. To requests a review please email ccadults@solihull.gov.uk or call us on 0121 704 8007.