E-brokerage training

Our training videos and how to guide can help you learn and understand how to use e-brokerage.

Training videos

Please watch all the training videos below before using e-brokerage.

  1. Register a new account
  2. Basic navigation
  3. Accept or decline a care package
  4. Change care package response
  5. Withdraw care package response
  6. View awarded packages and download paperwork
  7. Search for a care package

How to guide

You can also download our e-brokerage How to Guide, that covers the same instructions featured in our training videos.

If you need help

If you have a question about using e-brokerage please check our Q&A document

If you still need help with you can contact us at brokerage@solihull.gov.uk