Our training videos and how to guide can help you learn and understand how to use e-brokerage.
Training videos
Please watch all the training videos below before using e-brokerage.
- Register a new account
- Basic navigation
- Accept or decline a care package
- Change care package response
- Withdraw care package response
- View awarded packages and download paperwork
- Search for a care package
How to guide
You can also download our e-brokerage How to Guide, that covers the same instructions featured in our training videos.
If you need help
If you have a question about using e-brokerage please check our Q&A document.
If you still need help with you can contact us at brokerage@solihull.gov.uk.