Healthwatch is the independent consumer champion for health and social care.

Healthwatch Solihull is tasked with ensuring that the views and experiences of local people are heard by those who plan, run and regulate health and care services.

Healthwatch functions include:

  • gathering local people’s views about health and social care services
  • making people’s view known to service providers and commissioners
  • promoting involvement of people in commissioning and provision of services
  • carry out ‘Enter and View’ visits to health and social care services
  • recommending investigation or special review via Healthwatch England and the Care Quality Commission
  • providing information about local health and social care services (and how to complain)

Contact us

  • Telephone: 0808 196 3912
  • Opening hours: between 9.00am and 5.00pm on Mondays to Fridays.
  • Visit: Community Advice Hub, The Core, Solihull Library from 10.00am to 3.00pm on Wednesdays
  • Email:
  • Address:
    • Healthwatch Solihull
      Enterprise Centre
      1 Hedingham Grove
      Chelmunds Cross
      Chelmsley Wood
      B37 7TP