Making a decision about your proprietors licence

From the section: Vehicle proprietors licence

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Making a decision about your proprietors licence

How we decide if your renewal application is successful.

Granting the licence

If your documents are satisfactory and are in line with current policy requirements, the vehicle licence will be granted. 

You will be given a two vehicle plates (one large external plate, and one smaller internal plate) that must be securely fixed to the vehicle as specified in the conditions. The fixings for your vehicle plates will be provided. 

You will also receive a:

  • paper licence
  • certificate of compliance
  • set of licence conditions

You will need to sign a declaration to confirm you will read and agree to your licence conditions.

Licences will be granted for one year, in line with the MOT date.

Information on the DBS certificate

If there is information on the DBS certificate that does not meet current policy criteria, you will be invited to discuss the matter with:

  • an authorised officer
  • a panel of officers
  • at a meeting of the licensing sub-committee. 

This will always be the final stage in the application process, to ensure all relevant issues are being considered.

In all cases, to help the decision maker, you may wish to provide a written personal statement and/or references. In your personal statement you should outline any explanation for your circumstances and illustrate what you feel makes you fit and proper to hold a licence. 

Any personal, family or financial worries cannot be considered, as the only matter we are concerned with is whether you are safe and suitable to hold a hackney carriage or private hire vehicle licence.

Who can review your application

Authorised officers

These are members of the team who will investigate any queries about your application and have the authority to issue warnings and advice regarding certain matters. 

You will usually be invited to the office to discuss the matter, and the officer will then follow this up with written confirmation, via email.

Officer panel

This is where the investigating officer will make a referral about your case to a panel of two or more officers. You will be invited to speak with them to put forward any mitigation and answer their questions. 

You will be sent a copy of the report in advance.

Licensing sub-committee

This is a panel of three to five elected councillors who sit on a regular basis to hear or review application. You will be invited to the meeting to put forward any mitigation and answer their questions. 

You will be sent a copy of the report in advance.

Both the officer panel and the licensing sub-committee can grant or refuse your licence. Their decision will be sent to you by  email within 14 days of the decision being made. 

How to appeal

You have the right to appeal to Magistrates against the refusal of a licence application.

This must be done in writing within 21 days of you being notified of the decision.