Contact Centre phone lines
On Wednesday 16 July 2025, Contact Centre phone lines will open at 10:00am as opposed to 9:00am
Private hire vehicle licence
Licensing Services
The Licensing Team is currently experiencing exceptionally high demand for appointments. If you are renewing your licence, please ensure that you email us for an appointment at least one month before your expiry date.
Licensing Services
From Thursday 1 December 2022 the Licensing Team will be located at:
The Core
Theatre Square
Homer Road
Solihull
B91 3RGOur appointment service for customers will also be delivered from Solihull Connect at The Core. Please contact licensing@solihull.gov.uk to book an appointment, as unfortunately we will not be able to accommodate anyone without one.
Private hire vehicles cannot apply for hire in the street or at taxi ranks. Journeys must be pre-booked, normally by phone or in person at an operator's office (cab office)
We do not regulate fares for private hire vehicles, the cost of a journey will normally be based on a rate per mile or should be agreed with the company before the journey.
Proprietors and drivers of Private Hire Vehicles should ensure that they have the appropriate level of insurance cover in place which includes public liability.
We do not licence any category write-off vehicles. So be aware of this before buying any vehicle. It may be worth considering having a full HPI test done on the vehicle. HPI tests show if a vehicle is written off, stolen, how many owners, VIN number and if there is any outstanding finance on the vehicle.
If your current licensed vehicle has an accident and the insurance company write it off you cannot continue to use that vehicle for Private Hire or Hackney Carriage work. Anyone trying to bring a write-off back into the trade will have the plates cancelled immediately.
Listed below are the categories insurance companies use to determine write-offs:
New guidance notes were introduced on Wednesday 4 July 2018:
To apply please download the following application form:
Before applying we advise you to read the guidance notes.
View our complete fees and charges.
If you hold a private hire vehicle licence the following forms are available to download