How will we know if this is making a difference

It is important we know if the changes we are making are working. You should see things getting better for you, and your family, so we will need to keep talking to you to check this is happening. We should also be able to see things changing by looking at what is happening in our services across Solihull.

We will be looking for:

  • A strategy which everyone can understand; where you, and your parent carers, can see how your voice has been used and can see that the changes are making a difference to you. We will hear this when we talk to you and your parent carers;
  • People working together to help you. Helping you move between services and finding the best support that you say you want. We will hear this when services talk to you and your parent carers;
  • You, and your parent carers, saying you feel more supported, involved and starting to have a better life. We will hear this when services talk to you and your parent carers;
  • Less time for you to wait for assessments and services. We will look at the waiting times for health and social care assessments and completing or updating (EHCPs);
  • More decisions made at the right time so you can get ready for your next steps. We will look at how transitions are made at the right time, how successful those transitions are and the number of complaints we get;
  • More children and young people feeling able to take part in learning or work in Solihull. We will look at how many of you engage with learning regularly and who go on to work afterwards. We will hear your views when services talk to you;
  • More places, groups, organisations and settings having, or working towards, a local standard of inclusion. We will look at the number of people involved in this and if they have supported more children and young people because of the work they have done. They will share the views they have received from you and your parent carers in their work;
  • More volunteers and staff being able to recognise, and meet, any additional needs you may have. We will look at the number of volunteers and staff being trained. Groups, organisations and settings will share the views they have received from you and your parent carers in their work;
  • More children and young people with special educational needs and disabilities feeling included in your community. We will look at the number of you who use the Short Break community activities. We will also look at the number of you who go to clubs and activities as part of Solihull’s Holiday Activity & Food programme to make sure that if you can take up this offer, you do (30% of those attending). We will hear your, and your parent carers views, when we talk to you.

At the start of 2022 we will look through the information we have and talk to you, and your parent carers, to understand where we are now in all of these areas. We will share this once completed.

We will also share the things we will be working on in 2022 through an action plan so you can see what should be changing.

We will look at your views and the progress we are making and share it every year in December. We will report to the Joint Additional Needs Management Board, which includes Solihull Parent Carer Voice and Our Voice’s Heard, so they can help us check that this strategy is making a difference.