If you or a family member has an accident or a sudden serious illness you should go to your nearest hospital with an Accident and Emergency (A&E) department, which is free for everyone.
If it is an extreme emergency call 999 and ask for an ambulance to transport you to a hospital. This service is free of charge and should only be used in an emergency. If you are able to, you may also make your own way to the A&E department. Do not use A&E for minor medical problems.
Once your medical situation has been stabilised in the A&E department you may need to stay in a specialist department of the hospital until you have fully recovered and can return home.
If you urgently need medical help or advice but it’s not a life-threatening situation call NHS 111.
The following information is about the health service in England - please check the separate websites for Wales, Scotland and NI.
Registering with a doctor - a General Practitioner (GP)
A GP is the first doctor you will usually visit when accessing healthcare in the UK. GPs are highly skilled doctors who are trained in all aspects of general medicine e.g. child health, adult medicine and mental health. Practice nurses are qualified and registered nurses who usually run clinics for long-term conditions e.g. diabetes.
Other healthcare professionals also work in GP practice, for example pharmacists and physiotherapists.
You will need to register at a GP surgery, also called a practice, near where you are living as soon as possible, even if you are not currently ill.
You can find out how to register with a GP surgery in the UK.
To register with a GP, you will need to give your name, date of birth, address and telephone number if you have one. GP surgeries may ask to see proof of identity with your name and date of birth (such as your passport or recognised identity card) and proof of address. However, they cannot refuse to register you if these are not available.
After you have registered with your new GP you might be asked to have a health check. This will usually be carried out by a nurse. It is important that you go to this appointment even if you are well. If you move to a different part of the UK, you will need to register with a new GP. You can only be registered with one GP practice.