Contact Centre phone lines
On Wednesday 16 July 2025, Contact Centre phone lines will open at 10:00am as opposed to 9:00am
Council Tax disabled band reduction
You may qualify for a reduction in your council tax if you or any member of your household is disabled.
If you or someone who lives with you is a disabled person and your property has been permanently adapted to help with their condition you may be entitled to a reduction in your council tax. Someone is considered a disabled person if their illness, injuries or disability are substantial and not likely to improve.
In order to qualify, the home must have at least 1 of the following features:
There must be a room in the property used by the disabled person either:
You cannot claim for having:
If you are eligible for the reduction your bill will be based on the council tax band immediately below that shown for your property in the valuation list.
For example:
We use the reduced amount to work out your entitlement to other council tax support or discounts.
Download and complete our application for disabled reduction.
On receipt of your application, a visiting officer will contact you to arrange an assessment. Please ensure you include an up-to-date telephone number as part of your application.