Building Safety

Solihull Community Housing manage your home on behalf of Solihull Metropolitan Borough Council and are responsible for making sure that services relating to Building Safety are delivered effectively and meet legal requirements.

Your Landlord

Your landlord is Solihull Metropolitan Borough Council (SMBC)

Principal Accountable Person 

(person accountable for building safety legal requirements)

Solihull Metropolitan Borough Council (SMBC), Council House, Manor Square, Solihull, B91 3QB 

Tel: 0121 704 8001 

Single point of contact for Building Safety Regulator

Email: Perry Wardle, Director of Economy and Infrastructure 

Responsible Person (RP) for Fire Safety Legislation under the Fire Safety Order

Solihull Community Housing, Endeavour House, Meriden Drive, Solihull B37 6BX 

Tel: 0121 717 1515

Single point of contact for Fire Safety Regulator

Email: Fiona Hughes, SCH Chief Executive 

Health and Safety Lead 

(person appointed to ensure systems are in place to monitor the providers’ compliance with health and safety requirements and ensure compliance with the consumer standards under the Social Housing Act).

Email: Satnam Kaur, Assistant Director for Housing

Member Responsible for Complaints

Email: Councillor Mark Parker (Contact care of Satnam Kaur, Assistant Director for Housing)

Building Safety Regulator (HSE)

(The enforcing authority for all building safety legislation)

Tel: 0300 790 6787

Contact the Building Safety Regulator – GOV.UK (www.gov.uk)

Regulator of Social Housing (RSH)

(Regulates registered providers of social housing)

Tel: 0330 124 5225

Regulator of Social Housing – GOV.UK (www.gov.uk)

Housing Ombudsman

(Looks at complaints about registered providers of social housing)

Tel: 0300 111 3000

Housing Ombudsman – GOV.UK (www.gov.uk)