Homelessness

If you’re homeless or at risk of homelessness contact Solihull Community Housing as soon as possible.

Solihull’s Housing Allocation Scheme

Applications for our Housing Register are now open.

You can read the new Housing Allocation Scheme and apply by visiting Solihull Home Options.

Further information can be found on the Solihull Community Housing website plus some frequently asked questions.

If you need to contact Solihull Community Housing, you can use the online enquiry form. There is also a dedicated phone line for queries about the Housing Allocation Scheme. This phone number is 0121 717 1514.

Are you aged 25 or over or 16 to 24 with dependent children?

If you’re homeless or at risk of homelessness contact Solihull Community Housing as soon as possible:

  • Telephone: 0121 717 1515

Once you’ve got in touch we’ll arrange for you to see a housing advisor, who will try to prevent your homelessness by providing housing advice and explaining your options. If you’re already homeless, we’ll see you the same day.

We’ll also help you join the housing register if you are eligible and give you advice on your housing options.

Are you on your own or a couple aged 18 to 24 with no children?

If you're homeless, at risk of homelessness or in housing need contact St. Basils as soon as possible:

St. Basils workers will help you find the best solution to your housing needs. They offer a multi-agency service to young people in Solihull which includes:

  • access to safe and confidential housing options advice and support
  • help to find the right solution to housing issues
  • offer of mediation and advocacy
  • support to access statutory services

Are you 16-17?

If you are 16 or 17 years old and you can’t stay with your parents or carers, there are organisations which can help you with somewhere to live and make sure that you are safe.

If you need help, call our Children’s Services team on 0121 788 4300

We will take the lead to make sure that you are safe, working with Solihull Community Housing to find you somewhere to sleep at night.

Other organisations like St Basils (a charity who work with the Council) and National Youth Advocacy Service can help you too with advice and support.

How will they help me?

St Basils will try to help you from becoming homeless by working with your parents/carers and other family to see if you can safely stay with them.

If you are homeless, you will get a social worker and a housing worker. They will explain the process and work out the best place for you to live. This might be:

  • St Basils supported accommodation - who offer places to stay across the West Midlands, some have staff there 24/7 while others provide a lot of independence, it all depends on what you need
  • Supported lodgings - this is staying in a private home with a supportive adult
  • Foster placement - you would live with and become part of a family, they look after you and help you to become independent

St Basils will help you with budgeting and how to pay your bills, and both St Basils and your social worker will help you to:

  • become independent
  • get a job or start training
  • work out what to do next 

Your social worker will help you in lots of different ways. You can decide on the level of that support based on what you want and what you need, including financial support.