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On Wednesday 16 July 2025, Contact Centre phone lines will open at 10:00am as opposed to 9:00am
Information for developers and residents on how to rename a house or road.
The address of a property is very important, with emergency services and postal services needing an efficient means of locating properties. When new addresses or amendments to an existing address are needed, it is essential we’re contacted as early as possible.
We advise you to read our Street Naming and Numbering Guidelines before applying.
If you’re developing single, small or large scale developments, you’ll need to complete our Street Naming and Numbering Application Form, returning it with the relevant:
These need to be returned at least 15 weeks prior to properties being occupied.
Approval for new road names is required from Ward members and, if relevant, the local Parish council. You should contact the Parish council and Ward members with three suggested road names and provide the following information:
Once approval is provided you can submit a completed application form:
If the road is not within a Parish approval from Ward members is required.
House names are not registered as part of the official address where a system of property numbers is in place. In the absence of numbers, a house name will be formally registered in its place.
If your official address, as held by Royal Mail, currently includes a property number you may use an informal house name. However, you must use the remainder of the official address in all correspondence and you must display the property number; for example:
‘My House’ (not part of the official address)
1 My Road (official address)
Local Area (official address)
Town (official address)
Postcode (official address)
If your official address currently includes a house name, you can apply to change it. Simply complete our Street Naming and Numbering Application Form, return it with the location plan of your property, and we’ll check for suitability.
Sometimes it’s necessary to rename or renumber a road. This is usually done only as a last resort when:
If you think you have a street naming issue please contact us by email.
All applications are subject to the following fees.
The minimum fee where an application is required to make a change to any property address is £383 (non-refundable).