Rough sleeping

If you know someone is rough sleeping you can report their whereabouts to StreetLink.

The rough sleeper outreach team is operating daily to respond to reports and engage with anyone found rough sleeping.

Severe Weather Emergency Protocol (SWEP)

In Solihull, SWEP arrangements are in place during any period of cold or severe weather throughout the year. This protocol is flexible and we consider factors such as wind chill, snow coverage and duration of extreme weather when considering SWEP activation.

View Solihull’s Severe Weather Emergency Protocol.

Accommodation and practical support

The rough sleeper outreach team has drop in on Wednesdays at The Bridge. Food, clothing, advice and support can be provided. Please contact the team at roughsleeperteam@solihull.gov.uk for more information.

SIAS (Solihull Integrated Addiction Services) is a partnership of organisations that work closely together to offer easy access to appropriate support and treatment for individuals whose drug or alcohol use, or gambling has become problematic. Contact SIAS on 0121 301 4141 or enquiries@sias-solihull.org.uk.

Solihull Citizen Advice has a range of services to help people with money, benefits, housing or employment problems. Call 08082 787 976 or drop in at one of their locations for further information and accessing support.

Oasis Mental Health Support provides emotional and therapeutic support, such as counselling and crisis services, social groups and activities, and practical help with everyday problems like housing, benefits, debt and accessing services. Call 0121 742 4941 or 0121 743 4237 or email: contact@oasismentalhealthsupport.org.uk

Accessing homelessness advice

If you are at risk of becoming homeless we can help.

If you are homeless now, you can call us on 0121 717 1515.

You can also access support and advice through Street Support Solihull.

How do I help someone who is rough sleeping?

Free food and support

Here is a list of places where people who are homeless and those in need can get free food and support in Solihull:

• Wednesdays from 12noon to 2.00pm - The Bridge, 234 Stratford Rd, Shirley, Solihull B90 3AG (hot food also available)