Rough sleeping

If you know someone is rough sleeping you can report their whereabouts to StreetLink.

The rough sleeper outreach team is operating daily to respond to reports and engage with anyone found rough sleeping.

Severe Weather Emergency Protocol (SWEP)

In Solihull, SWEP arrangements are in place during any period of cold or severe weather throughout the year. This protocol is flexible and we consider factors such as wind chill, snow coverage and duration of extreme weather when considering SWEP activation.

View Solihull’s Severe Weather Emergency Protocol.

Accommodation and practical support

The rough sleeper outreach team has drop ins on Tuesdays and Fridays at the Solihull Link and Wednesdays at The Bridge. Food, clothing, advice and support can be provided. Please contact the team at for more information.

SIAS (Solihull Integrated Addiction Services) is a partnership of organisations that work closely together to offer easy access to appropriate support and treatment for individuals whose drug or alcohol use, or gambling has become problematic. Contact SIAS on 0121 301 4141 or

Solihull Citizen Advice has a range of services to help people with money, benefits, housing or employment problems. Call 08082 787 976 or drop in at one of their locations for further information and accessing support.

Solihull MIND provide mental health support through local branches and offer a wide range of practical and therapeutic support. Call 0121 742 4941, 0121 743 4237 or email

Accessing homelessness advice

If you are at risk of becoming homeless we can help.

If you are homeless now, you can call us on 0121 717 1515.

How do I help someone who is rough sleeping?

Free food and support

Here is a list of places where people who are homeless and those in need can get free food and support in Solihull:

  • Tuesdays from 9.00am to 11.00am - Solihull Link, Solihull United Reform Church, 741 Warwick Rd, Solihull B91 3DG
  • Wednesdays from 12noon to 2.00pm - The Bridge, 234 Stratford Rd, Shirley, Solihull B90 3AG (hot food also available)
  • Fridays from 9.00am to 11.00am - Solihull Link, Solihull United Reform Church, 741 Warwick Rd, Solihull B91 3DG