Help to get online

If you have a laptop, tablet or phone and want some assistance in using it, here are some links and tips that can help you.

Remember all Solihull libraries have free wifi if you don’t have broadband at home.

Basic online training

If you are just getting started with using the internet or have a new device the following websites provide an ideal place to start.    

Learn My Way

The Learn My Way website, available at home or in the library, assumes no knowledge of computers and will help you even if you’ve never used a keyboard, mouse or touchscreen before. It covers the basics on shopping, banking and managing your budget online.

Solihull Libraries run free drop-in sessions to guide you and be available for queries, in the Core Library, Thursdays 4-5pm, booking is required on 0121 704 6977 and Shirley Library, Wednesday 10-11am, booking on 0121 704 6300.

Digital Unite

Digital Unite provides over 400 guides from beginner to advanced, covering social media, communication tools, using devices such as Kindles and ereaders, digital photography and other hobbies and interests, and guides to the best websites.

AbilityNet

AbilityNet is a charity providing support for people with disabilities and older people in using computers and technology. They offer a free helpline and the opportunity for eligible people to request free IT support at home

Specialist and more advanced training sites

If you already have IT skills more advanced courses and tips are available:

• Solihull College - the College has a variety of courses from part-time digital skills to more advanced training
• Microsoft Office cheat sheets
• Excel Easy
• Future Learn