Community Paediatricians are Doctors who specialise in developmental, behavioural and social difficulties of children relating to specific conditions.
Referrals can be made to the Community Paediatrics service by GP’s, Health Visitors, School Nurses and in some circumstances school staff or social workers: Community Paediatrics Referral Form.
Due to an increase in demand for our Community Paediatric Service we have changed the way in which you can reach our service.
Telephone:
We have dedicated lines for cancelling of appointments, ordering repeat prescriptions (prescriptions will be at the designated destination by 10 working days), and a general enquiry line (messages left on this line will be responded to within 24 hours).
0121 746 4473 - Prescription line.
0121 746 4455 – Appointment cancellations.
0121 746 4473 or 0121 746 4455 selecting option 3 - general enquiries
Whichever number is used there are options to access the prescription line, appointment cancellations and general enquiries so a new call is not needed if a number has been dialled incorrectly.
All of these telephone lines have a 24 hour answer machines available 7 days a week.
The lines are open every day Monday to Friday between 9am and 11am for parents to speak to a member of staff, but these lines are very busy so callers may still get the answer machine during these times. We encourage families to please leave a message with a child/ young persons name, date of birth and home address and the number you wish us to call you back on so we can access the right record for information and get back to you in a timely way.
Outside of our answering hours if messages are left we try to responded within 24 hours within our office hours – Monday to Friday 8am to 4pm.
Email:
Our team can also be contacted via email:
communitypaedsscripts@uhb.nhs.uk – this is for parents ordering repeat prescriptions only, or who have prescription queries.
communitypaediatricteam@uhb.nhs.uk – this is for parents to use to send queries/questions/share information/return questionnaires to be forwarded to their child’s paediatrician.
soladhd.nursingteam@uhb.nhs.uk – this is for parents to use to send queries/questions/share information/return questionnaires to the ADHD nursing team.
We aim to reply to all emails within 72 working hours
The Community Paediatrics service is not an acute or urgent care provider. If a child is unwell or they require an urgent medical review they should contact their GP surgery or call NHS 111.