Council updates offer about supporting and caring for adults


Solihull Council has updated ‘Our Offer to You’, a public document which sets out the Council’s commitment to supporting and caring for adults in the borough.

The refreshed Offer was approved by Cllr Tony Dicicco, Cabinet Member for Adult Social Care and Health, at his decision session on 30 September.

Cllr Dicicco explains why ‘Our Offer to You’ needed updating. “In the last couple of years we have adopted a new approach (known as strengths-based) to working with adults who have care and support needs.  This focusses on what people can do – their strengths and abilities – rather than what they find difficult. 

“The people we support are part of families and communities.  Care and support provided by the Council should primarily be a means to help people live the lives they want with their families and friends; enjoying the best that Solihull has to offer.”  

Cllr Dicicco continues: “We also wanted the document to reflect what we have learned during the pandemic and the impact of COVID on social work practice.  For example, when national restrictions were in place, most of the interaction with people supported by Adult Care and Support had to take place remotely.  Although social care professionals can make face to face visits again, our teams may continue to contact people in other ways such as phone or video calls where this is appropriate.” 

‘Our Offer to You’ is available to download.  Printed copies are also available on request by contacting the Council’s One Front Door team on 0121 704 8007.