Solihull libraries reopen for Click and Collect – but we need your books back!

Released:

Solihull’s Click and Collect library service will resume from Monday 29 March at most libraries across the borough.

Residents are also being asked to return any books they still have to their local branch, so that they can be quarantined and put back on the shelves for other customers.

It does not matter how long these books have been on loan for, or what condition they are in – they just need to be returned to a drop off trolley at any library branch from Monday 29 March. No fines will be applied. 

Library customers will be able to take out ten books for the usual three-week loan period. Click and Collect forms will be available on the Library Service web pages from Friday 19 March, where users can reserve timeslots and submit their book requests. Anyone unable to use the online form can place an order by phoning their local library.

If books are required for longer, customers will be able to renew on line or by calling ANY library branch during their advertised opening hours.  Please email libraryarts@solihull.gov.uk for any forgotten library card or pin details.

Solihull Council’s Cabinet Member for Stronger and Safer Communities, Cllr Alison Rolf, said:

“I am so pleased to see the Click and Collect service is resuming, so that our residents can re-start their relationship with the library service and enjoy everything that it has to offer.

“However, for everyone to be able to make the most of the service, we do need our books back!

“We understand that some of our customers have been unable to return overdue items to us due to lockdown periods or shielding over the last few months, but people can be confident that safe return options are in place with Click and Collect. And there is no need to worry about fines, as these are not being charged, regardless of how long a book has been on loan for, or its condition.”

Please note, items will be quarantined upon return, so they may stay checked out to an account for a few days after return, but customers will still be able to access Click and Collect. The service will resume at Marston Green Library on Wednesday 7 April, but Hampton-in-Arden Library will remain closed. All libraries will be closed for the Easter bank holidays on Friday 2 April and Monday 5 April.