Payments
Due to a planned upgrade, our payments system will be unavailable from 9:30am to 4:30pm on Thursday 29 January 2026.
Thank you for your patience.
Steps you can take if you live near or are concerned about an untidy garden.
In most cases, there is no action we can take about an overgrown garden.
Someone keeping wood or building materials, for example, is unlikely to be a cause of nuisance.
If you believe that your neighbour’s home is a council property managed by Solihull Community Housing, please contact them about your concerns.
You can tell us about an empty home.
The easiest and most convenient approach is to speak to your neighbour.
If you have spoken with neighbour and the problem has not improved, there are laws on what you can do:
We will only investigate an overgrown garden if:
If one of the above applies, please call us on 0121 704 8000.
An untidy house or garden can be a sign that someone needs help.
You should contact us on 0121 704 8007 if you have any concerns.