Contact Centre phone lines
On Wednesday 16 July 2025, Contact Centre phone lines will open at 10:00am as opposed to 9:00am
Every child in Solihull has a right to a good education. We aim to track down pupils who go missing from school.
Children Missing Education (CME) are children of compulsory school age who are not on a school roll, and who are not receiving a suitable education otherwise than being at a school.
CME are not:
If you know or suspect a child is missing from education, please let us know straight away. Checks are routinely carried out before contacting parents or carers, so it is always better to advise us if you are in any doubt.
You can contact the Attendance and EHE Advisory Team by phone or email, and you can remain anonymous if you wish. By notifying us of your concerns you are helping to ensure the safety and wellbeing of some of the most vulnerable children in our community and your assistance is greatly appreciated.
You can contact us by:
Please select the following link to complete a professionals referral.
Submit a professional referral
Our CME policy provides Guidance for schools and support services.
You can find statutory guidance on helping children who are missing education get back into it at GOV.UK.