Essential maintenance
We will be completing essential maintenance from 9:00am to 10:00am on Sunday 7 December 2025.
During this time, some of our online services will be unavailable.
Thank you for your patience.
From the section: School attendance
How to pay if you have received a penalty notice.
We cannot accept part payment and will not send reminders.
You can pay your penalty notice:
Use our secure payment service.
This service is available 24 hours a day, 7 days a week
Please call our automated telephone payment number on 0300 456 0502.
Press * then Option 6.
This service is available 24 hours a day, 7 days a week
You can pay in person at our Solihull Connect walk in centres.
You will need to provide your penalty notice when paying in person
Our Code of conduct for enforcement provides more information.