Privacy Notice - Stronger Communities

Nature of work

Working with individuals, groups and organisations to develop thriving communities, creating the conditions for people to live healthy, happy and connected lives. The focus is on:

• Prevention: Community development which creates the conditions for people to live healthy, happy and connected lives. Working with individuals, groups and organisations to develop thriving communities which are relevant and accessible to everyone.
• Early Intervention: Connecting people to help and support at the earliest possible point. Working with services and communities to raise awareness of issues like domestic abuse, debt, social isolation and loneliness and ensure that more individuals, groups and organisations are equipped and able to identify people who need help before they reach crisis. Facilitating contact, engagement and opportunities between communities, voluntary and community sector (VCS) and public sector services.
• Statutory and Specialist Intervention: Alternative, community based early intervention, help and support. Working with services to develop alternative strength and asset based approaches to working with Solihull residents.

Why we need your information

The nature of the work means that occasionally we will need to collect personal data, such as name, postal address, email address and telephone numbers. Typically, this will happen when working with individuals who are not yet linked to VCS organisations and where we need to share information with you. This information will only be requested where necessary and will be used to communicate with and better support your work, and strengthen our work to enable ‘Communities to Thrive’.

Type/Classes of information processed

Where relevant we process a variety of information relating to individuals including:

• Name
• Address
• Contact details (telephone number and/or email)

Who information is processed about

We process information about:

• The requester of the service 
• Performance information derived from anonymised data for monitoring purposes

Who information may be shared with

Where necessary or required we share information with:

• Other Council departments
• Other agencies who are/may also be working to support Solihull residents, including charitable organisations

How long we will keep your information

We will not keep your information for any longer than is needed.

Transfers Overseas

Information is not transferred overseas.

Further Information

For more information about this service please contact email us.