We’ve noticed how and when you contact us is changing and want to be here when you need us most. To do this we are trialling a change to our opening hours from Saturday 3 August 2019.
As part of this trial we will actively seek your feedback and review any comments we receive to evaluate how this is working for you.
Comment on our changes
If you need to contact Solihull Council our Do It Online page lists all of our services in one easy location.
There are also multiple ways you can get in touch or speak to us if you have an out of hours emergency.
Our free email alert service can help keep you connected to and informed about the services that matter most to you.
Stay connected - create an account
You can instantly connect with Solihull Council by creating a customer account.
Through your customer account you can safely and securely contact us and then track the progress of your request. You can also pay for some services such as a copy certificate (birth, death or marriage/civil partnership) or a bulky waste collection.
Stay connected - by phone or email
If you know the service you require visit our Contact us by telephone page.
For general enquiries please call 0121 704 8001 or contact us by email at firstname.lastname@example.org.
Stay connected - by post
For general enquires please write to the following address:
Out of hours emergencies
If you need to report an emergency out of hours, please call:
- Housing on 0121 717 1515
- Social Services on 0121 605 6060
- All other services on 0121 704 8000