Essential maintenance

As part of improvements to our network we will be updating our internet connection between 6.30pm and 9.00pm 12 November 2019.

We do not anticipate any downtime but you may notice a short interruption of our online services.

We thank you for your patience while this work is completed.

General enquiries

Opening hours

We’ve noticed how and when you contact us is changing and want to be here when you need us most. To do this we are trialling a change to our opening hours from Saturday 3 August 2019.

As part of this trial we will actively seek your feedback and review any comments we receive to evaluate how this is working for you.

Comment on our changes

Solihull Connect Contact Centre

Solihull Connect walk in centres at Solihull and Chelmsley Wood

Solihull Connect walk in centre at Shirley

If you need to contact Solihull Council our Do It Online page lists all of our services in one easy location.

There are also multiple ways you can get in touch or speak to us if you have an out of hours emergency.

Stay connected

Our free email alert service can help keep you connected to and informed about the services that matter most to you.

Stay connected - create an account

You can instantly connect with Solihull Council by creating a customer account.

Through your customer account you can safely and securely contact us and then track the progress of your request. You can also pay for some services such as a copy certificate (birth, death or marriage/civil partnership) or a bulky waste collection.

Stay connected - by phone or email

If you know the service you require visit our Contact us by telephone page.

For general enquiries please call 0121 704 8001 or contact us by email at connectcc@solihull.gov.uk.

Stay connected - by post

For general enquires please write to the following address:

Solihull Council
Council House
Manor Square
Solihull
West Midlands
B91 3QB

Out of hours emergencies

If you need to report an emergency out of hours, please call:

  • Housing on 0121 717 1515
  • Social Services on 0121 605 6060
  • All other services on 0121 704 8000

Live Chat

graphic which links to our Live Chat service

Feedback

Is this information helpful?

Tell us how we can improve this page



Contact us

This site uses cookies to help deliver an engaging user experience.
To learn more about what cookies are and how to manage them visit AboutCookies.org