General enquiries


Following Government advice to reduce the risk of coronavirus (COVID-19) all Solihull Connect walk in centres are closed until further notice.

If you need to contact customer services you can:

If you need to contact Solihull Council our Do It Online page lists all of our services in one easy location.

There are also multiple ways you can get in touch or speak to us if you have an out of hours emergency.

Stay connected

Our free email alert service can help keep you connected to and informed about the services that matter most to you.

Stay connected - create an account

You can instantly connect with Solihull Council by creating a customer account.

Through your customer account you can safely and securely contact us and then track the progress of your request. You can also pay for some services such as a copy certificate (birth, death or marriage/civil partnership) or a bulky waste collection.

Stay connected - by phone or email

If you know the service you require visit our Contact us by telephone page.

For general enquiries please call 0121 704 8001 or contact us by email at

Stay connected - by post

For general enquires please write to the following address:

Solihull Council
Council House
Manor Square
West Midlands
B91 3QB

Out of hours emergencies

If you need to report an emergency out of hours, please call:

  • Housing on 0121 717 1515
  • Social Services on 0121 605 6060
  • All other services on 0121 704 8000

Live Chat

graphic which links to our Live Chat service


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