Click and Collect

Our COVID-19 page can help you understand the changes when visiting a library and see what other services are available.

Library services available during COVID-19

Solihull’s Click and Collect service is running at most libraries across the borough.

Library opening hours for this service varies between branches. Please check here for hours. 

Welcome to Solihull Libraries Click and Collect service.

This service is available to people that have a Solihull Libraries Membership Card.

Simply complete the online form with your preferences and you will be notified when your items are available for pick up. The service is totally free. Anyone unable to use the online form can place an order by phoning their local library.

You can complete this form for yourself, your children or family group or for a friend, neighbour or relative with their permission.

We will select up to 10 books for each card holder. All you need to do is tell us what you like to read by completing the form and telling us your preferences. Library staff will choose your books and will contact you when your order is ready to collect. Please note we cannot check whether you have previously read a book and cannot select specific titles for you.

During the past year a number of families did not receive their Bookstart packs through Health Visitors or their nursery. If your child was under one years old between March and December 2020 and did not receive a Bookstart baby pack or if they were between three and four years old between September 2019 and August 2020 and did not receive a Bookstart Treasure gift, you can arrange to pick one up by indicating which pack you have missed.

Remember to bring your own bags.

Children under the age of 16 must be accompanied by an adult.

Please take care when entering your details as any errors may mean we are unable to process your request.

Select Your Items

Frequently Asked Questions

The libraries may be closed but a We Select, You Collect service is available for you to request a selection of items online and you will be notified when they are available to collect.

The service is available for current Solihull Libraries card holders. This service is not available for online members. Selections for children under the age of 16 must be collected by an adult.

Opening hours for this service will vary between branches, please check here for opening dates and times.

Staff will notify you by email or phone when you are able to pick up your items. This is a minimum contact service.

Remember to bring your own bags.

Please note that when collecting books, you will, unless exempt, have to wear a face covering.

If you are in mandatory quarantine or currently feeling unwell, please delay your collection or returns until later.

Contact library staff by phone to arrange an alternative collection date. The contact number will be given to you with your collection date details.

If you are unable to contact us on the collection day you will need to re-submit on online form.

You can return your books to any of our Click and Collect libraries.

Please check here for opening dates and times.

 

You can use the text box on the form to ask for a specific title if the item is located at the library you are collecting from. There is no guarantee that we will be able to supply the specific item. If items are not on the open shelves, are in quarantine or are already on loan we cannot supply them.

Due to the high number of items in quarantine and items currently being dispersed over 13 locations it is not possible to offer a full service.

The online membership is only for accessing the wide range of e-resources available on the 24/7 Library.

Visit our Join a library page to register for card membership.