Migration of eBooks and eAudio books to Borrowbox - May 2022
From 3rd May, all Solihull Libraries’ eBook and eAudio book content will move to BorrowBox. See our Migration FAQ for more details. Emagazines will remain with Overdrive/Libby and eNewspapers through PressReader and Newsbank will be unaffected.
Library services available during COVID-19
Our COVID-19 page can help you understand the changes when visiting a library and see what other services are available.
You can search our library catalogue for items held by all Solihull libraries. This includes books, CDs, DVDs and audio books.
You can renew items by:
To access your account you will need your library membership card (which contains your borrower number) and your PIN. If you hold a library membership card but don't know your PIN number, please email firstname.lastname@example.org.
The help section Use My Account has specific instructions on renewing items.
Items may not be renewed online where they are more than 3 days overdue. If your items are overdue please contact your nearest library, the renewal number above or email email@example.com.
You may not be able to renew items if they have been reserved by another customer. You can renew your items online 3 times before you are required to bring them in to the library.
From Monday 11 October 2021, members of Solihull Libraries have access to a new free reservation service, enabling them to reserve up to ten items.
Library members can reserve any in-stock items from the library catalogue either online or in person, for pick-up from a Solihull library. Members will then be notified by email once a reserved item becomes available for collection.
This service had previously been suspended due to COVID-19 restrictions.
People are advised to check library opening times before visiting, as some libraries have revised their opening hours.
If people decide that they no longer wish to borrow an item, it is important that they cancel their reservation so that other people can borrow them.
Reservations are not available to people with overdue items still out on loan. Since August 2021, overdue items can be returned fine free at any Solihull library.
During the first lockdown Solihull Libraries took the decision to remove fines for overdue items and earlier this year library fines were permanently removed.
It is still important that library members return overdue library items to their local libraries so that stock can be made available for other residents.
Please remember to:
- return items to the library on or before their due date to allow them to be borrowed by other library users
- renew your items online, by phone or in person at your local branch
- return overdue items once you receive an overdue notice. If you can’t then please contact a member of library staff to discuss
- provide or add your email address to your account. You will get reminders before your loans are due back as well as prompts after, should you not return them
You will be asked to pay a replacement charge if an item has been lost or damaged. This cost will be calculated as the published retail recommended price from our stock supplier which is displayed on the library management system and which is shown on all customer accounts.
For more information on this go to the No Library Fines page.
Charges can be paid at any Solihull library by cash or cheque.