Solihull Connect Walk in Centres

COVID-19

Our Solihull Connect Walk-in-Centres at Chelmsley Wood and The Core are open:

  • Monday to Friday* from 9.00am to 4.30pm;
  • *Wednesday from 10.00am to 4.30pm.

We offer supported digital and self-services payment kiosks, computers and telephones.

Cash Offices - have not reopened, payment can be made as follows:

If you need to contact customer services you can also:

If you haven't been able to find the information on our website, or your enquiry is too complicated for the phone, you can always visit one of our Solihull Connect walk in centres.

Our Solihull Connect walk in centres provide a personal service when dealing with your queries. We can deal with a number of different enquiries at the same time. For example, Housing Benefit and Council Tax enquiries can be completed in one convenient visit.

We also have four Solihull Connect Local self-service centres located at:

  • Balsall Common
  • Dickens Heath
  • Kingshurst
  • Smiths Wood

Where to find us


Solihull Connect at The Core
Theatre Square
Solihull
B91 3RG
AccessAble guide
Solihull Connect at The Bluebell Centre
Ground Floor West Mall
Chelmsley Wood
Solihull B37 5TN
Solihull Connect at Shirley Library
22 Parkgate
Stratford Road
Shirley
Solihull
B90 3GG
(Please note, there are no cash facilities at this office)
AccessAble guide

Opening hours

  • Monday to Friday* from 9.00am to 4.30pm;
  • *Wednesday from 10.00am to 4.30pm.
  • Monday to Friday* from 9.00am to 4.30pm;
  • *Wednesday from 10.00am to 4.30pm.
  • Monday, Tuesday,Thursday and Friday from 10.00am to 1.00pm and 2.00pm to 4.00pm
  • Saturday from 10.00am to 1.00pm