COVID-19
Our Solihull Connect Walk-in-Centres at Chelmsley Wood and The Core are open:
- Monday to Friday* from 9.00am to 4.30pm;
- *Wednesday from 10.00am to 4.30pm.
We offer supported digital and self-services payment kiosks, computers and telephones.
Cash Offices - have not reopened, payment can be made as follows:
- access our online services 24/7
- call our Contact Centre
- at a Solihull Connect walk-in-centre using our self-services payment kiosks
If you need to contact customer services you can also:
- access our online services 24/7
- use our LiveChat service
- call our Contact Centre
- you can access a number of essential services by telephone
- email connectcc@solihull.gov.uk
If you haven't been able to find the information on our website, or your enquiry is too complicated for the phone, you can always visit one of our Solihull Connect walk in centres.
Our Solihull Connect walk in centres provide a personal service when dealing with your queries. We can deal with a number of different enquiries at the same time. For example, Housing Benefit and Council Tax enquiries can be completed in one convenient visit.
We also have four Solihull Connect Local self-service centres located at:
- Balsall Common
- Dickens Heath
- Kingshurst
- Smiths Wood
Where to find us
| Solihull Connect at The Core Theatre Square Solihull B91 3RG AccessAble guide |
Solihull Connect at The Bluebell Centre Ground Floor West Mall Chelmsley Wood Solihull B37 5TN |
| Solihull Connect at Shirley Library 22 Parkgate Stratford Road Shirley Solihull B90 3GG (Please note, there are no cash facilities at this office) AccessAble guide |