Solihull Connect Walk in centres


Following Government advice to reduce the risk of coronavirus (COVID-19) all Solihull Connect walk in centres are closed until further notice.

If you need to contact customer services you can:

If you haven't been able to find the information on our website, or your enquiry is too complicated for the phone, you can always visit one of our Solihull Connect walk in centres.

Our Solihull Connect walk in centres provide a personal service when dealing with your queries. We can deal with a number of different enquiries at the same time. For example, Housing Benefit and Council Tax enquiries can be completed in one convenient visit.

We also have four Solihull Connect Local self-service centres located at:

  • Balsall Common
  • Dickens Heath
  • Kingshurst
  • Smiths Wood

Cash offices are located at our Solihull Connect at The Core and Solihull Connect at Coppice Way offices.

Where to find us

Solihull Connect at The Core
Theatre Square
B91 3RG

Solihull Connect at Shirley Library
22 Parkgate
Stratford Road
B90 3GG
(Please note, there are no cash facilities at this office)
AccessAble guide

Solihull Connect at The Bluebell Centre
Ground Floor West Mall
Chelmsley Wood
Solihull B37 5TN

Solihull Connect at Coppice Way (Cash office only)
6/8 Coppice Way
Chelmsley Wood Shopping Centre
B37 5TX

Cash offices at The Core and Coppice Way

You can pay by cash, card and cheque at both walk in centres via a cashier.

You can also easily self-serve by using our payment kiosks. Our payment kiosks are available when the cash offices are closed.