Business rates bills are calculated by multiplying the rateable value (RV) of an individual property by the appropriate multiplier.
From April 2026, there will be five different multipliers. These will reflect both business type and property value:
| Category | Rateable value (RV) | Multiplier |
|---|---|---|
| Small business RHL | Below £51,000 | 38.2p |
| Small business (non-RHL) | Below £51,000 | 43.2p |
| Standard RHL | £51,000 – £499,999 | 43.0p |
| Standard (non-RHL) | £51,000 – £499,999 | 48.0p |
| Large (all properties) | £500,000 and above | 50.8p |
The RV and multiplier are both shown on the front of the bill.
The rating list
The Valuation Office Agency (VOA) maintains a rating list containing information on non-domestic properties within a billing authority area. It includes:
- the address of the property
- a description code
- whether the property is partly domestic (a composite property)
- the property's RV
The rating list can be viewed on the VOA website or in person at our Solihull Connect walk-in centres.
From 1 April 2026, customers will only be able to make a check against the 2026 rating list. As the 2023 rating list will be closed, there are only limited circumstances in which further amendments may be made to it. More details can be found on the VOA website.
What is the rateable value (RV)?
The VOA gives each non-domestic property an RV that reflects the annual rent the property would attract if it were available to let on the open market at a fixed valuation date (currently 1 April 2024).
In maintaining the rating list, the VOA may:
- alter the value if they believe the circumstances of the property have changed (e.g. a building has been extended or its use has changed)
- remove it from the list if it has ceased to be rateable (e.g. it is converted for domestic use or is demolished)
Such changes must be reported to us and the VOA immediately.
What is the national non-domestic multiplier?
The multipliers are 'rates in the pound' used to calculate your bill. They are set by government for each financial year.
Details of the multipliers from April 2026 can be found at the top of this page.
Revaluation
The VOA regularly updates the RVs of all business and other non-domestic properties (properties that are not just private homes) in England and Wales. This is called a revaluation and is usually done every three years.
RVs are the amount of rent a property could have been let for on a set valuation date. For the 2026 valuation, that date was 1 April 2024. For more information visit GOV.UK.
The VOA provide us with the RVs so we can calculate business rates bills. Revaluations are carried out to reflect changes in the property market, which means that business rates bills are based on more up-to-date information. The next revaluation will come into effect on 1 April 2029.
Contacting the Valuation Office Agency
We are responsible for anything to do with your business rates bill. The VOA is responsible for the valuation of your property. You will therefore need to contact the VOA for all queries about your rateable value.
Finding your rateable value
You can see the future RV for your property and get an estimate of what your 2026/27 business rates bill may be on GOV.UK.
Find a business rates valuation
Your property details need changing
To tell the VOA about changes to your property details, such as floor area sizes and parking, you need a business rates valuation account.
The VOA may accept your changes and update the current and future valuations.
Sign in or register for a business rates valuation account
You think your rateable value is too high
From 1 April 2023, you will need to use a business rates valuation account to tell the VOA you think your RV is too high. You must continue to pay your business rates as normal until a decision has been made.
Sign in or register for a business rates valuation account
How Coronavirus (COVID-19) affected future rateable values
The VOA bases most RVs on an estimate of what it would cost to rent a property for a year, starting on a certain date.
For the 2023 valuation, the date was 1 April 2021. This was during the pandemic and the rent information the VOA used reflected this.
For the 2026 valuation, the date was 1 April 2024. As this is post-pandemic, the rent information the VOA used will reflect this.
Revaluations can mean changes in your RV due to increasing and decreasing property values, so transitional arrangements are in place to limit changes to bills. These are applied automatically and are shown on your bill. Further information on transitional arrangements is available on the GOV.UK website.
Appealing against the rateable value
If you believe your RV is incorrect, or the circumstances of your property have changed, you may be able appeal against it.
You do not have to be represented in discussions about RVs, but may wish to employ an independent rating advisor to handle proposals to amend the list.
It is important to ensure that such advisers have the right level of knowledge and expertise, and appropriate indemnity insurance. Ideally, they will be members of the Royal Institution of Chartered Surveyors and/or the Institute of Revenues, Rating and Valuation who are regulated by rules of professional conduct.
For further information on challenging your RV, visit GOV.UK.
Explanatory notes
For further information on any of the above issues, please refer to our explanatory notes.