From the section: Private hire and hackney carriage driver licence guide
What you may need to do when holding a private hire or hackney carriage driver's licence.
You must tell us about any changes to personal details, circumstances or any other information.
Your licence conditions tell you what changes you need to notify us about.
If we receive a complaint, query or any other intelligence about you we will investigate it and contact you.
We will apply our policy guidelines and treat every case on its own merits and will keep you updated with any possible sanctions against you.
You must ensure you are medically fit in line with the DVLA Group 2 guidelines.
You must:
At the moment this is at the age of 45, and every five years up to the age of 65, and then annually.
You must send the certificate to us by email at licensing@solihull.gov.uk before the milestone age, otherwise your driver’s licence may be suspended until you provide it. This will be confirmed in writing, and you will be required to return your badge to us immediately.
It is not possible to ‘surrender’ your hackney carriage or private hire driver’s licence.
If you no longer wish to work as a hackney carriage or private hire driver you should email us at licensing@solihull.gov.uk to make an appointment to return the badge and paper licence to the licensing office.
If there are outstanding matters or open investigations these will still be concluded, but if not, your licence will remain ‘on file’ until it naturally expires and will then be destroyed.
Your licence may be suspended if we are told that:
This will be confirmed in writing, and you will be required to return your badge to us immediately.
If your immigration status changes and there is any change to your residency or right to work, you must inform us immediately so that we can make further enquiries with Home Office.
Your licence may be suspended if you no longer have the right to work in the UK.
If you wish to apply for a medical exemption from either carrying assistance dogs in your vehicle, or carrying wheelchairs (or both), you must complete the first part of the attached form.
You then take the form to any GP or registered medical practitioner, who assesses you and completes the second part. You must then submit the completed form to us via email at licensing@solihull.gov.uk.
We will contact you for further information if needed and consider what the GP/ registered medical practitioner has said. We will inform you of our decision to grant or refuse the application for exemption within 14 days and if granted, will issue you with a medical exemption certificate that must be displayed in any licensed vehicle you are driving.