Contact Centre phone lines
On Wednesday 16 July 2025, Contact Centre phone lines will open at 10:00am as opposed to 9:00am
Contact us about council tax
How to contact us if you have a question about your council tax.
How to contact us if you have a question about your council tax.
Our council tax account
You can easily check your council tax by creating an online account.
You can use your account to:
- view your bill
- check your account balance
- update your contact details
Make a payment
You can use our Pay your council tax page to make a payment or set up a direct debit.
Check your band
Our bands and charges page tells you what band your property is and how much council tax you need to pay.
If you need help
If you are struggling to pay your council tax, you might be eligible for a discount, exemption or reduction.
If you are moving home
You need to tell us if your moving home.
My council tax account is in credit
If you are account is in credit you may be eligible for a refund. You will need to apply if you do not pay your bill by direct debit.
Contact us
For all other enquiries, please complete the form below.