Summer bank holiday
Some Council services will be closed for the bank holiday on Monday 25 August 2025.
If you are having problems paying, please telephone us immediately on 0121 704 8100 or contact us online.
Contact us about your council tax
We can help by making sure you are receiving the benefits, discounts or reductions you could be entitled to. We may also be able to make a different payment agreement with you.
If you don't let us know you are having difficulty making payments further costs may be added to your bill so you could end up having to pay more.
If you are on a low income you may be eligible to receive Council Tax Reduction
Loan sharks are illegal moneylenders who often charge very high interest rates.
Nearly all financial service activities in the UK must be authorised by the Financial Conduct Authority.
You can search the Financial Services Register for authorised companies and individuals.
If you have borrowed money from a loan shark or are worried about illegal money lending you can make an anonymous report.
To contact the Illegal Money Lending Team:
Whether you need help with food, energy, financial advice or wellbeing, our Here2Help pages have some useful information and contact details for you.