Save time, get online with an easy-access council tax account


Solihull Council is encouraging residents to ‘save time and get online’ by registering for a council tax account.

Signing up for a council tax account means that residents can access their council tax information 24/7, 365 days a year without having to contact the Solihull Connect service. Residents can check or pay their council tax balance, set up Direct Debit payments, apply for a single person discount, or update their contact details with just a few clicks.

Registering is a simple two-step process – those who don’t have a Solihull Council customer account will need to create one. Then, residents can sign up for an online council tax account using their eight-digit council tax reference number, which can be found on any previous council tax bills. Watch this short video for more guidance on how to sign up.

Creating an online account also means residents can switch to a paperless bill. To receive the 2024/25 council tax bill via an online account, please register by Thursday 22 February. Residents may still register after this date, and will receive their annual bill via post, but their record will be updated for future bills.

Councillor Bob Sleigh OBE, Cabinet Portfolio Holder for Resources, said:

“Creating a council tax account with us is the quickest and easiest way to check or pay a council tax bill.

“It gives residents the opportunity to manage their council tax information wherever and whenever suits them best, so I’d encourage everyone who can to save time and get online.”

Click here to create an online council tax account.