Solihull Council is Here2Help

Released:

As it has done in recent years, Solihull Council is again working with a number of national and local organisations to make sure Solihull residents get extra help this winter.

Councillor Karen Grinsell, Deputy Leader for Solihull Council and Cabinet Member with responsibility for Wellbeing, Skills &Inclusion, said: “We know there are a variety of things people may need advice and help with, including energy bills, food, or finances.

“We’re working with national and local organisations like Solihull Age UK, the Colebridge Trust, the Carers Trust to make sure people can get the help they need.  

“Working together, we’ve pulled together lots of information, advice and support covering a huge range of topics which people can access via the Council’s online Here2Help pages.

“Key information is also available in a new booklet, which is being distributed across Solihull, and will be available for people to pick up at a range of locations across the borough including libraries and GP surgeries.

“My message is – don’t go it alone, we are here to help.”

The Winter Warmth Helpline and emergency help – supported by Solihull Council and provided by Age UK Solihull – provides support and advice for older people, those living with disabilities or long-term health conditions, carers and families with young children. This includes information and advice, plus help with:

  • Emergency heaters if your heating breaks down or isn’t keeping you warm
  • Finding a tradesperson for emergency repairs
  • Boiler/heating repairs and servicing
  • Provision of electric blankets, duvets and blankets to vulnerable residents.

For advice and support ring the Winter Warmth Helpline on 0121 704 8080, 9am – 5pm, Monday to Friday.

Act on Energy is working with Solihull Council to provide help to any household with:

  • Fuel bills, prepayment meters and debt
  • Fuel supplies including boiler repairs and replacements, fuel meter top-ups, oil supplies
  • Home improvements such as insulation, windows and doors for homeowners up to a value of £10,000, as well as support for private rented sector tenants via a grant to landlords.

For further information call the free Act on Energy advice line on 0800 988 2881, 9am – 5pm, Monday to Friday, or email advice@actonenergy.org.uk

Other initiatives again include the provision of Warm Spaces. These are for all members of the community and offer places to go to enjoy the company of others and take part in a range of activities – ideal if you are feeling lonely. These are being run at all Solihull libraries. To find your nearest Warm Space, call Solihull Connect on 0121 704 8001 or visit www.solihull.gov.uk/here2help.

The booklet is available to read on the Council website here.