Alternate rubbish collections FAQs

From the section: Changes to your rubbish collections

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Alternate rubbish collections FAQs

This page provides the answers to some commonly asked questions about our new alternate rubbish collections.

About the changes

When will the alternate rubbish collections start?

The changes to our rubbish collection service will come into effect from Monday 5 October 2026.

Why are you making changes to the rubbish collections?

Our aim is to improve our recycling rate. 

We will be doing this by:

By using our new food waste collections and existing recycling services, you can help us to improve our recycling rate by increasing how much we recycle. 

Will my collection day change?

There may be a small number of households whose collection day will need to change. We will contact these households directly and provide them with the information they need.

 

How will you keep us informed about the changes?

We will be communicating the changes through our:

Will we pay less council tax now our rubbish bins are emptied less often?

No. Any money that we save by moving to fortnightly collections will be used to make up the shortfall in the Council budget.

Why can’t you keep collecting my rubbish bin weekly?

We will still be providing a weekly collection service through our new food waste collection.

We need to change the frequency of your rubbish collection to encourage the use of the food waste and recycling services and to deliver a modern collection service to Solihull residents.

 

I have a concern about the changes

Is it a health hazard to only collect rubbish every two weeks?

There is no evidence to suggest collecting rubbish fortnightly is a health hazard. 

We will also still be providing a weekly collection for food waste.  

I'm worried my black wheelie bin will smell, what do I do?

We will provide a weekly food waste collection which will help reduce odours from your rubbish bin. 

We recommend that you put items like used nappies and pet waste in a bag before putting them in the bin. This will keep the inside of your bin clean and reduce the likelihood of smells.

It is also good practice to clean your bin regularly with some hot water and disinfectant. Alternatively, some companies offer this service for a fee. 
 

Bin capacity

I live in a larger household, can I get a bigger bin?

If you are recycling as much as possible, your black wheelie bin should hold two weeks’ worth of rubbish. Our what goes in my container page tells you what you can and can't recycle.

Some households may be eligible for a bigger bin. To find out if you are eligible, please refer to the 'I have lots of rubbish, can I get a larger bin' section on our replacement containers page. 
 

I want an additional or larger bin, but I do not meet the criteria.

If you do not meet our criteria for a larger bin, you can follow our reduce, reuse, recycle guide to help you to reduce your waste and recycle more. 

I have a medical condition that results in more non-recyclable waste, can I get a larger or additional bin?

If you have a medical condition that results in more non-recyclable waste such as feeding tubes and bags, you can request a larger wheelie bin or additional purple sacks.

I have lots of pets, can I have a bigger bin?

No, we do not provide additional capacity for pet waste. 

Can I put additional waste out by the side of my black wheelie bin?

No, we operate a 'no side waste, lid closed' policy. This means any extra waste put at the side of your bin will not be collected and the lid of your bin must be fully closed.

If you have extra waste, you will need to:

Other questions

I live in a flat and we have communal bins, will I be affected?

If you live in a flat with communal bins, your collections will remain unchanged for now. However, we will be introducing weekly food waste collections in 2027.

I live in a flat and have my own bins, will I be affected?

Yes. If you live in a flat and have your own bins, you will move to a fortnightly rubbish collection and weekly food waste collection from 5 October 2026.

I have purple sacks instead of a black wheelie bin, will the changes affect me?

We'll be looking at whether we can move some households from sack collections to bin collections in the future. 

Will there be extra collections at Christmas?

Christmas collection arrangements will be published on our website at the end of November or early December.

How will childminders or residents who run businesses from their home be affected?

The kerbside services that we provide are for household waste only. 

If you run a business from your home, you will need a different commercial waste contract for this waste. It should not be included in your household waste collection.

I rent my property on Airbnb or as a holiday let, can I have an additional bin?

If you are renting a property or a room on Airbnb or similar, this is a commercial activity and you should not dispose of this waste using the household collection service. You will need to arrange a separate commercial waste collection.