Solihull Connect walk in centres

Opening hours

We’ve noticed how and when you contact us is changing and want to be here when you need us most. To do this we are trialling a change to our opening hours from Saturday 3 August 2019.

As part of this trial we will actively seek your feedback and review any comments we receive to evaluate how this is working for you.

Comment on our changes

Solihull Connect Contact Centre

Solihull Connect walk in centres at Solihull and Chelmsley Wood

Solihull Connect walk in centre at Shirley

The cash office at The Core

The opening times for the cash office have not changed and are not affected by the trial.

Solihull Connect logo

If you haven't been able to find the information on our website, or your enquiry is too complicated for the phone, you can always visit one of our Solihull Connect walk in centres.

The Core Solihull

The Core is Solihull’s flagship community building. You can access a range of information and advice services, all in one central location.

Our Solihull Connect walk in centres provide a personal service when dealing with your queries. We can deal with a number of different enquiries at the same time. For example, Housing Benefit and Council Tax enquiries can be completed in one convenient visit.

We also have 3 Solihull Connect Local self-services centres located at:

  • Balsall Common
  • Kingshurst
  • Smiths Wood

Cash offices are located at our Solihull Connect at The Core and Solihull Connect at Coppice Way offices.

Where to find us

Solihull Connect at The Core
Theatre Square
B91 3RG

Solihull Connect at Shirley Library
22 Parkgate
Stratford Road
B90 3GG
(Please note, there are no cash facilities at this office)
AccessAble guide

Solihull Connect at The Bluebell Centre
Ground Floor West Mall
Chelmsley Wood
Solihull B37 5TN

Solihull Connect at Coppice Way (Cash office only)
6/8 Coppice Way
Chelmsley Wood Shopping Centre
B37 5TX

Cash offices at The Core and Coppice Way

You can pay by cash, card and cheque at both walk in centres via a cashier.

You can also easily self-serve by using our payment kiosks. Our payment kiosks are available when the cash offices are closed.

Opening times

  Opening times
*Closed on
bank holidays
10.00am - 4.00pm
Tuesday 10.00am - 4.00pm
Wednesday Closed
Thursday 10.00am - 4.00pm
Friday 10.00am - 4.00pm

Live Chat

graphic which links to our Live Chat service


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