E-brokerage training

Our training videos and how to guide can help you learn and understand how to use e-brokerage.

Training videos

Please watch all the training videos below before using e-brokerage.

1. Register a new account
2. Basic navigation
3. Accept or decline a care package
4. Change care package response
5. Withdraw care package response
6. View awarded packages and download paperwork
7. Search for a care package

How to guide

You can also download our e-brokerage How to Guide, that covers the same instructions featured in our training videos.

If you need help

If you have a question about using e-brokerage please check our Q&A document. 

If you still need help with you can contact us at brokerage@solihull.gov.uk.