e-brokerage training

Our training videos and how-to guide can help you learn and understand how to use e-Brokerage. 

Training videos

Please watch the following training videos before using e-Brokerage: 

1. Register a new account
2. Basic navigation
3. Accept or decline a care package
4. Change care package response
5. Withdraw care package response
6. View awarded packages and download paperwork
7. Search for a care package

How-to guide

Our e-Brokerage Providers Guidance covers the same instructions featured in our training videos.

If you need help

If you have a question about using e-Brokerage, please refer to our Q&A document. 

If you still need help, you can contact us at brokerage@solihull.gov.uk.