From the section: Private hire operators licence
What you may need to do when holding a private hire operator's licence.
Your private hire operator conditions tell when you need to inform us about changes to your licence.
This could include changes to:
These notifications must be made by email to licensing@solihull.gov.uk
If we receive a complaint, query or any other intelligence about you we will investigate it and contact you.
We will apply our policy guidelines and treat every case on its own merits and will keep you updated with any possible sanctions against you.
If you wish to surrender your licence, you will need to return it to the licensing office as soon as possible.
To book an appointment, please email licensing@solihull.gov.uk.
You may be entitled to a refund on any remaining months left on the licence following the deduction of any administrative costs.
If your immigration status changes and there is any change to your residency or right to work, you must inform us at licensing@solihull.gov.uk.
This must be done immediately so that we can make further enquiries with the Home Office.
It is not possible to transfer a private hire operator’s licence.
If you wish to sell the business, you should inform us via email at licensing@solihull.gov.uk before the sale takes place.
The new operator will need to make a new application.
Authorised officers may make both scheduled and unannounced inspections at the premises, where they will assess your level of compliance with the licence conditions.
If there are any areas of concern, these will be discussed with you and further action may be taken, which could include, but is not limited to: