At your operator's renewal appointment

What will happen at your renewal appointment.

Identity checks and logging your application

We will check all your documents and use a range of online portals to confirm your details and identity. Your personal details (name, address, date of birth etc.) on all your documents must match, and if there are any inconsistencies or queries, we may reject or pause your application and ask you further questions.

We will input your application onto our system and scan your documents to attach to your record.

Payment

You will be required to pay an application fee. 

We only accept payment by credit or debit card. We do not accept cash or cheques. 

Enquiries with other licensing authorities

If you have ever held a hackney carriage or private hire licence with another authority, we will make data protection enquiries with them.