Care experienced children and young people
You are care experienced if:
- you are over the age of 16 and cared for by Solihull Council, or
- you have been in care for a period of time after the age of 16
There are different types of care experienced young people depending on:
- your age
- whether you are currently looked after
- how many weeks you were looked after for after the age of 16
Your personal advisor
By the time you are 16, you will be allocated a personal advisor who will work alongside your social worker. You will have a social worker until you are 18.
Your personal advisor will be able to support you in planning:
- where you live
- how to manage your money
- your education
- how to find a job or start training
How do you contact us?
Our office is based Chelmunds Place at:
858 Chester Road
Solihull
B37 7TW
You can also call us on 0121 717 1473 (option 1).
We are open Monday to Friday from 9:00am to 5:00pm.
During office hours we have a personal advisor on duty to support you.
Have a look at our drop-in timetable if you would like to speak to someone about specific issues you may have.
Chelmunds Place drop-in timetable - September 2025
Several bus routes, including the 72, 97, 97A, and X12, serve the area around Chelmund's Place.
Family Hubs support for care experienced young people
As a care experienced person, you can easily find support at our Family Hubs.
You visit any of our Hubs and show your passport using our Family Hubs app - available on the App Store (Apple) and Google Play Store (Android).
We will discreetly deal with any help you may need and signpost you to other services.
Unaccompanied Asylum-Seeking Children (UASC)
When you reach 18, things start to change - but you’re not alone.
If you came to the UK on your own to seek safety, your journey continues with support to help you move into adulthood. You’ll get help with:
- planning your future
- sorting out your immigration status
- figuring out what’s next - like education, work, or living independently
If your asylum claim is still being decided, or if it’s refused, we’ll help you to understand your options.
It’s all about making sure you feel safe, supported, and ready for whatever comes next.
Useful information
Our UASC leaflet, created by health professionals, can help you access local services, such as a GP or dentist, and find support.