Help to stay safe

Seeking help is often the first step towards getting and staying safe, but it can be hard to know how to start or where to turn to. We are here to support you with support and advice.

If you have a concern about someone’s welfare, these links provide more information:

This is a difficult and challenging time for everyone however there is help, advice and support for anyone that is experiencing domestic abuse.

If you are at immediate risk you must still ring 999 - press 55 when prompted if you can’t speak. Find details of where and how to get free, confidential advice and support here.

These checks cover various topics relating to fire safety and can be carried out over the phone, virtually or with a visit.

To arrange a check or find out more call 0800 389 5525 or visit: www.wmfs.net/our-services/safe-and-well.

If you're homeless or at risk of homelessness we can help.

Visit our homelessness webpage for advice and support.

Facing Mortgage repossession? Useful advice and tools can be found on Solihull Community Housing website.

These checks cover various topics relating to fire safety and can be carried out over the phone, virtually or with a visit.

To arrange a check or find out more call 0800 389 5525 or visit: www.wmfs.net/our-services/safe-and-well/

If you’ve been affected by crime, call your local victim care team in the West Midlands on 0300 303 1977.

Lines are open from 8.00am to 8.00pm Monday to Friday and 9.00am to 5.00pm on Saturday. 

If you need support outside of their open hours, call their Supportline for free on 0808 1689 111 or request support via their website.

Anti social behaviour can cause harassment, alarm or distress and typically includes:

  • threats of violence
  • domestic violence
  • drug production/supply/use/smells
  • dangerous dogs
  • verbal abuse
  • alcohol related nuisance
  • intimidation/harassment
  • graffiti/litter/flytipping
  • light pollution
  • hate crime (due to race, religion,disability, sexual orientation or transgender identity)

Visit our anti social behaviour webpage for advice and online reporting.

If you are a victim of crime or suspect a crime has taken place you should always report it.

Visit our report a crime page to find details of how to report a crime including hate crime, mate crime and modern slavery