Current written protocols, policies and procedures for delivering our services and responsibilities.
| Policies and Procedures for Conducting Council Business | |
|---|---|
| Codes of practice | The Constitution of the Council |
| Procedural standing orders | |
| Internal guidance about division of responsibility between committees and delegated authority | |
| Policies and Procedures for Delivering our Services | |
| Policies and procedures for handling information requests | |
| Pay Policy Statement | |
| Pay and Reward of Staff | Pay Policy Statement |
| Policies and Procedures about Recruitment and Employment of Staff | |
| Vacancies | Current vacancies |
| Equality and diversity | The Public Sector Equality Duty: Fairness, Inclusion and Equality - About Out Employees |
| Council’s Health and Safety Policy | Health and Safety Enforcement Policy |
| Customer Service | |
| Standards for providing services to Council’s customers | |
| Complaints procedure | |
| Complaints covering requests for information | Access to information – complaints and appeals procedure |
| Records Management and Personal Data Policies | |
Information governance policies:
|
For copies of information governance policies, please contact infogov@solihull.gov.uk |
| Charging Regimes and Policies | |
| Statutory charging regimes | |