Summer bank holiday
Some Council services will be closed for the bank holiday on Monday 25 August 2025.
How to pay business rates
How to pay and information about business rates
Business rates, also called non-domestic rates, is a local tax that is payable on non-domestic property, in the same way that council tax is payable on domestic property.
Properties for which rates are payable include shops, factories, hotels and offices, but properties used for any non-domestic purpose are likely to be rateable.
We will send you a business rates bill each year.
We collect business rates from over 5,000 business properties in our borough. Under the business rates retention arrangements introduced from 1 April 2013, authorities keep a proportion of the business rates paid locally.
If you pay business rates, there are several rate reductions that you may be eligible for.
Follow this link to see how a business rates bill is calculated.
Pay
Payment for the financial year starting in April and ending in March will be by 10 monthly instalments from April to January. If requested before 15 April, payment can be made over 12 months.
Your instalment due date will be the 1st of the month unless you ask to pay on the 15th .
You can pay your business rates by:
Direct Debit
Direct debit is the preferred method of payment for businesses within Solihull. To register, simply download our direct debit application form.
Online
You will need a debit or credit card and your business rates account reference number.
Telephone
Pay using your debit or credit card by calling 0300 456 0502.
This service is available 24 hours a day, 7 days a week. Calls are charged at a local rate.
You will need your debit or credit card and your business rates account reference number.
In person
You can pay by cash, cheque or card at one of our Solihull Connect walk-in centres.
By BACS
Make payment to Barclays Bank, Solihull MBC Business Rates quoting:
- sort code 20-07-71
- account number 60474320
- your 8-digit business rates account number
Problems paying?
If you have problems paying your business rates, please contact us immediately on 0121 704 8078.
You can also use our enquiry form.
Contact us about business rates
Business rates reductions may apply in some cases, and every effort will be made to reach a mutually acceptable agreement..
If payment is not received, reminder notices will be issued. If these are ignored, further recovery action will be taken. This could result in a court summons and the instruction of enforcement agents to seize goods. In appropriate circumstances, insolvency proceedings may be taken.
What happens if I have paid too much business rates and my account is in credit?
If your business rates account is in credit, the amount of credit will be shown on your bill.
Refunds for accounts in credit
We’ll provide a refund if:
- you are in credit
- no business rates are due to be paid
- you pay by direct debit
If you have not paid by direct debit you will need to request a refund using our online form.
Completing this form does not guarantee that you will receive a refund. We will check your account to see if you are in credit and whether a refund can be issued.
Refunds will only be paid by bank transfer and could take up to four weeks to reach your bank account.
Joint accounts
If your account is in credit, and your business rates bill is in more than one name, we will refund you to a joint bank account.
If you do not have a joint bank account you will need to complete our online form with supporting evidence confirming who the payment needs go to and the bank account details (bank sort code, account number and bank account name) to make the refund payment to.