Here2Help - help with food

If you need assistance with getting food we can help.

Help is available is you're struggling to pay for food.

Help for low-income households

Free school meals

If you receive benefits or have a low income, your child may be eligible for free school meals.

Holiday Activities and Food (HAF)

Families who are in receipt of benefit-related free school meals are also eligible to book school aged children, from reception to year 11, into HAF funded activities. Activities are free to access and include enjoyable activities and a healthy meal.

They will run during Easter, summer, and Christmas school holidays as well as some half term holidays.

Visit our HAF webpage.

Healthy start

If you’re more than ten weeks pregnant or have a child under four years old, you may be entitled to get help to buy healthy food and milk.

Visit the Healthy Start website

Help in an emergency

Foodbanks

A foodbank is for anyone in crisis, who does not have enough money to buy food for themselves or their family.

When you use a foodbank, you will be given enough food to feed yourself and your household for at least three days.

The following food banks in Solihull are supported by the Crisis Resilience Fund, funded by the Department for Work and Pensions.

Helping Hands

Helping Hands is an emergency food bank service. Emergency food parcels can be collected from our Family Hubs. They can also be delivered in exceptional circumstances. 

How to access

Helping Hands work on a referral basis only. If you or someone you know need to access this service, please call Solihull Council on 0121 704 8001 to request a referral.

We Care UK

We Care UK provides an emergency “out of hours” food parcel delivery service to support those who are facing an emergency or crisis.

Food parcel delivery times are anytime between 5.00pm to 10.00pm.

How to access

If you or someone you know need to use this service, please call Solihull Council on  0121 704 8001.

North Solihull Foodbank

Smiths Wood

  • address: Auckland Hall, 25 Sunbeam Close, Smiths Wood, B36 9JR
  • open: Tuesdays and Fridays from 12.30pm to 2.30pm

Shard End

  • address: Welcome Change Community Centre, Ownall Road, Shard End, B34 7AJ
  • open: Thursdays from 12.30pm to 2.30pm

Get in touch

How to access

Vouchers can be obtained through school support workers and agencies e.g.:

  • Help Through Hardship CAB on 0808 208 2138
  • Solihull Connect on 0121 704 8001
  • Age UK on 0121 709 7590

Social supermarkets

A social supermarket is a community-based shop that offers affordable food and essential items to people on low incomes, helping them stretch their budget while giving them choice.

The following social supermarkets have been set up with the support of the Crisis and Resilience Fund in 2026.

Around Again social supermarket

The Around Again social supermarket provides affordable access to food and household essentials for individuals and families experiencing:

  • financial hardship
  • social isolation
  • health-related challenges
  • low income
  • unemployment
  • benefit dependency
  • financial instability

The service offers an alternative to emergency food aid and allows individuals to purchase items at subsidised prices and encourages them to engage with community support services.

The initiative works on a free membership basis, helping households stretch limited incomes while maintaining choice and independence. Members can currently select 14 items for £5. The typical retail value of these items is between £25 and £30, providing significant savings for households. 

Opening hours and contact details

The social supermarket is currently open Tuesdays and Thursdays.

Address:
100 Chapelhouse Road
Chelmsley Wood
B37 5HA

You can get in touch by:

More information is available on their website.

We Care UK mobile food pantry

The mobile food pantry is a mobile service delivered by We Care UK, providing households in need with access to affordable food and essential household items. 

For a small donation, members can receive up to £25 worth of essentials including:

  • cupboard staples 
  • fresh fruit and vegetables
  • chilled meats or pulses
  • non-food items such as toiletries

The mobile pantry operates monthly across all four Solihull Family Hub locations including:

  • Riverside Family Hub
  • Elmwood Family Hub 
  • Evergreen Family Hub
  • Hatchford Brook Family Hub 

More information is available on the Solihull Family Hubs Facebook page.

Opening times

The mobile pantry will be open at the following times.

LocationSeptember 2026October 2026
Riverside Family HubTuesday 1 September from 11:00amTuesday 6 October from 11:00am
Elmwood Family HubThursday 10 September from 12:00pmThursday 8 October from 12:00pm
Evergreen Family HubFriday 4 September from 11:00amFriday 2 October from 11:00am
Hatchford Brook Family HubFriday 18 September from 10:30amFriday 16 October from 10:30am

How to access

To sign up, please complete the online application form.

Complete mobile pantry application form