Next week is Council Tax direct debit deadline - don’t miss out!


Please find instructions for how to set up your Council Tax direct debit at the bottom of this page.

Solihull residents are reminded they now have just over a week to arrange Council Tax payments online and ensure speedy payment of a Government rebate.

Solihull Council has been urging residents to set up online customer accounts and Council Tax direct debit arrangements to avoid delay in receiving any money they are eligible for. 

Anyone in Council Tax Band A-D who hasn’t yet set up a direct debit for monthly instalments starting from 15 April 2022 should try to sign up by next Thursday 31 March 2022. 

This will allow the council to pay your energy rebate directly into your bank account.

Those who do not have an online account after this date will be contacted separately about how they can claim the rebate. 

The £150 Council Tax rebate was announced as part of a wider package of plans by the Chancellor of the Exchequer to support families amid rising global energy costs.

This one-off payment is to be made by local authorities, on behalf of government, direct to eligible households in Council Tax bands A-D.

The Government statement also said that eligible households paying Council Tax by direct debit should automatically receive the £150 from April.

Councillor Bob Sleigh OBE, Cabinet Portfolio Holder for Resources, appealed to people to get online to avoid delays in payment.

Following reports of attempted scams and fraudulent callers linked to the rebate, he also said conducting business online with the Council is the safest way.

Cllr Sleigh said the best advice to residents is to set up an online account so their Council Tax is collected by direct debit and their details are kept safe. This is the easiest and most secure way for to interact with the Council.

The Government has issued the same advice: Households urged to get ready for £150 Council Tax rebate

Cllr Sleigh said: “Ideally people can sign up for an online Council Tax account where they will be able to set up their own direct debit which is by far the safest way.

“If you’re struggling to set this up for yourself, or need some help, you can telephone our contact centre who will be able to advise or set it up over the phone.”

The online service is always available - 24 hours a day, seven days a week, and all relevant details are saved, which means less time spent filling in forms. It also allows people to track progress and get updates direct on service requests.

How to set up a Council Tax direct debit:

Step 1: Click here to create a Solihull Council customer account 

Step 2: Click here to create your Council Tax account

Step 3: Click here to set up your direct debit 

Or call the contact centre for help on 0121 704 8100.