Business rates

Business rates COVID-19

Following the recent Government announcements, Expanded Retail Relief will give eligible businesses 100% relief from their business rates in 2020/21, more details on this scheme can be found here. We have identified those businesses eligible for this discount and have now sent out revised business rates bills.

The government also announced that many childcare providers would pay no business rates in 2020/21. Again we have identified the nurseries eligible for the additional support and have sent out revised bills to them too. We are currently working through the Government guidance covering the cash grants for small businesses, retail, leisure and hospitality businesses with a view to getting the support paid to eligible businesses as soon as possible.

We have been contacting businesses directly to discuss payment of these grants. You can read more information on the eligibility criteria for the cash grant here, if after reading this you think you may be eligible, please complete our online form.

Due to the exceptional high volumes of grants being processed we aim to respond and process the majority of form submissions within approximately 10 working days. It is anticipated that if we are provided with all required information it will be sooner than this, however complex cases may take longer. All payments will be by BACS and letters will be sent once the payment has been made

Please bear with us and only make further contact if you have not heard from us within 14 working days from your submission. If you do need to contact us please email

If you need to urgently discuss these grants, please telephone our Business Rate Team on 0121 704 8175 for help and assistance.

Where possible please email and only call us if your enquiry is urgent. If the above number is busy, you can also call the Business Rate Team on 0121 704 6218 or 0121 704 6631.

Details on all the support available for businesses can be found here.

More comprehensive guidance for businesses on COVID-19 can be found here.


How to pay

Pay online or find other ways to pay.



Business rates reductions

There are several business rates reductions that you may be eligible for.


How are Business Rates calculated?

Find out how we calculate your Business Rates

Find my nearest


National Non-Domestic Rates Accounts

Published business rates information


Spring Budget

A number of measures will benefit Business Ratepayers

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