Managing your direct payments
This page has information for people who already receive direct payments from Solihull Council and want support to manage the payments.
Prepaid card for direct payments
You can get a prepaid card to pay for your care and support.
A prepaid card makes it easier to manage your payments as you:
- cannot spend more money than you have
- do not need a separate bank account
- can check how much is in your account
If you are a carer or manage direct payments for someone else, you can also request a prepaid card.
Help managing your direct payments
If you need help managing your direct payments, you can ask someone you trust to manage your account. This could be:
- a relative
- a close friend
- adult social care (this is known as a managed account)
- a care and support organisation
Advice about direct payments
If you would like to discuss your direct payments, please contact us by:
- phone: 0121 704 6883
- email: directpayments@solihull.gov.uk
Advice about employing a personal assistant
We work with Age UK Solihull to offer a Direct Payments Support Service and to help employ someone on your behalf to provide support (a personal assistant).
You can contact Age UK Solihull by:
- phone: 0121 709 7591
- email: directpayments@ageuksolihull.org.uk