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Solihull Customer service standards and targets

There are many council and partner services you can call if you have an enquiry or need advice.

In most families, adults look after the children. But sometimes, if an adult has a long term illness or disability, these roles are reversed and children end up being the carers.

Procurement and tendering

Solihull Town Centre Masterplan, Touchwood Compulsory Purchase Order 2015, Local Development Framework (LDF) and Birmingham Airport 106 agreements.

Policies, strategies and plans for Leisure and parks

Ecology and the environment

These documents aid in protecting and promoting the quality of life within Solihull.

Equality, diversity and inclusion (EDI) is an important part of the Council’s core business of improving the quality of life and life chances for everyone.

Plans and strategies promoting education and learning for all children and young people.

A number of plans, policies and strategies containing economic and labour market information.

Our Constitution, Code of Corporate Governance and Sustainable Community Strategy for the future.

Our policies, plans and strategies to reduce crime and disorder in Solihull and make our communities feel safer.

Our policies and plans to counter fraud, measure and set performance, manage finances, direct ICT and ensure transparency of pay at a corporate level.

Our community and voluntary relations plans, policies and strategies.

Our plans, policies and strategies for children and young people.

How to apply Hackney carriage drivers licence.

What you will need to do before applying for a Hackney carriage licence.

How to apply for a private hire driver licence.

What you will need to be before applying for a private hire licence.

Anyone can start, volunteer and deliver a community led housing project. You don't need to work in housing, you don't need a degree in architecture and you do not need to be a builder. If you think a change is needed, you can lead that change.

While we appreciate the desire to help our libraries, unfortunately we can no longer accept donations of books for our lending collection

During the first lockdown Solihull Libraries took the decision to remove fines for overdue items and earlier this year library fines were permanently removed.

In Solihull, supported living is provided to help adults with a learning disability, physical disability or mental health needs live as independently as possible in the community.

It’s free to join our libraries and borrow books.

What you can borrow from our libraries and for how long.

If you are having problems paying its important you contact us as soon as possible.

Find local services that matter to you.

There are various ways we keep roads in Solihull safe.

The Elective Home Education Team has a duty to find out, so far as possible, whether home educated children are receiving suitable, full-time education.