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Solihull Connect customer charter

There are some great places for families to visit in Solihull, or you can head further afield and enjoy arts, crafts, railways, museums and theme parks.

Waste management, rubbish and recycling plans, policies and strategies

The Armed Forces Community Covenant is a voluntary statement between the civilian community and its local armed forces community.

Information on best practices when linking to www.solihull.gov.uk.

Who to contact with media enquiries

On the 1 October 2013 much of the Scrap Metal Dealers Act 2013 came into force. This replaces the Scrap Metal Dealers Act 1964 and will see the registration scheme replaced by a licensing scheme.

If your unwanted furniture is in good condition you could donate it to one of the following charities who may collect if for free.

You can give the environment a helping hand by reducing, recycling or reusing things you would normally throw away.

Assisted collections for rubbish and recycling collections

It’s a criminal offence to distribute free printed material, such as flyers, business cards, newspapers and leaflets, within Solihull town centre without our permission.

The use of land for a market or car boot sale is permitted without the need for planning permission.

street collection permit

A sex establishment can either be a sex shop or a sex cinema.

Private hire operator licence

To provide late-night refreshments and regulated entertainment, and sell alcohol, you need a premises licence.

Society lotteries (also known as raffles) are promoted for the benefit of a non-commercial society.

To conduct a house to house collection you must obtain a licence.

Hackney carriage vehicle licence

What you will need to apply for a Hackney carriage drivers licence, how to declare your criminal convictions and information for drivers who already have a licence.

To authorise the supply of alcohol and regulated entertainment in a qualifying club you need a club premises certificate from us.

Solihull Customer service standards and targets

In most families, adults look after the children. But sometimes, if an adult has a long term illness or disability, these roles are reversed and children end up being the carers.

Parenting is never easy and getting the right support at the right time makes all the difference.

Procurement and tendering

Policies, strategies and plans for Leisure and parks

Our housing policies set objectives for us and our partners to ensure that more people get the opportunity to live in good quality housing of their choice, with the support they need to prevent homelessness.

Plans and strategies promoting education and learning for all children and young people.

A number of plans, policies and strategies containing economic and labour market information.

ESD: Education, at all levels and across the community (families, schools and workplaces), that allows learners to acquire the skills, abilities and knowledge to live a more sustainable life